I can manually add the email address, but it still does not show up when a user is trying to pull up names from the Global Address List (GAL) in Microsoft Outlook.I've tried adding second and third accounts using random names, and it does the same for those as well.The easiest way is to export the address book right in the EMC console.To do it, go to Mailbox section and in the right-hand column select Export List. Then check the mailbox Exists (See Check for existence of mailbox sections below).1. The Mailbox SHOULD be in the right hand window (Providing you are in the correct administrative group, on the correct server, and in the correct mailbox store! Remember with Exchange 2007 / 2010 you create the mailbox with the Exchange system Manager anyway! On the Exchange Server, Start Ensure “Hide From Exchange Address Lists” is NOT ticked. If you receive an error message then you can investigate further (Note: Set your Outlook client to send you a delivery report on the test email as well).In fact, there are no tools to export Exchange Global Address to any format in MS Outlook.
It appears that a mailbox exists that can be logged into via Outlook Web Access, but no email address is defined.
Make sure the OAB you are looking at, has been updated from the GAL. If using Outlook, query the GAL directly, or download the latest OAB. Before you do anything send the user you created a ‘Test Email’ from your own account.
If you are using Outlook 2003 or 2007 you may be in “Cached Mode”, and you are looking at a copy called the “Offline address book” This only gets updated Every 24 hours, and the copy on the server only gets updated every 24 hours at (by default).
In this format, the contact list from the corporate address book can be transferred and imported into the contacts of third-party email clients or online email services.
Let’s deal with some export tools: these can be Exchange Management Console, Powershell, MS Access or csvde utility.